FAQs
On this page you’ll find some useful information and frequently asked questions to help you understand more about Manchester Veterinary Specialists, the process and what we do.
Find out more
If your question is not answered on this page please call the hospital and we will do our best to help you as quickly as possible.
Where is Manchester Veterinary Specialists?
Our hospital is located at Manchester Veterinary Specialists, Unit A2, Priestley Road, Worsley, Manchester M28 2LY.
View this location on a map (Google Maps).
What is a specialist?
Much in the way a doctor may refer you to a consultant in a hospital for a complex condition or procedure outside of their level of expertise, your local primary care vet might suggest that you are referred to a Specialist veterinary surgeon.
To become a Specialist, a vet must focus entirely on their area of specialisation for three to five years, training under an experienced Specialist in that field. During this time, they will examine, diagnose and treat a wide range of cases, publish clinical research in this field and prove themselves to be at the forefront of their discipline. The title Veterinary Specialist is awarded as formal recognition of their expertise in their chosen speciality after completing advanced examinations.
As well as offering continuing education to other members of the profession, our Specialist vets regularly attend scientific meetings in order to keep up-to-date in their specific fields of expertise. Find more information by visiting the ‘About Us’ page.
What is a Specialist veterinary referral hospital?
A Specialist veterinary referral hospital is a facility that provides advanced veterinary care services for animals with complex or challenging conditions that require specialised treatment or diagnostics beyond what a general practitioner can offer. Referral hospitals typically have a team of board-certified Specialists in various areas of veterinary medicine, supported by a team of other veterinary staff, including qualified vets working towards further qualifications. Find more information by visiting the ‘About Us’ page.
What types of conditions do you treat?
How do I arrange a consultation?
Will my vet be offended if I ask to be referred?
What should I expect during my pet's first visit?
During your pet’s first visit, our referral clinician will review your pet’s medical history and perform a thorough physical examination. Depending on the reason for the referral, additional diagnostic tests or imaging studies may be recommended. Our referral clinician will discuss the recommended treatment plan with you and answer any questions you may have before we proceed so that you can have the final decision on what you think is best for your pet. You can find more information on what will happen during the consultation via the ‘Your Pet’s Journey‘ page.
How long will I be at the hospital?
How long will my pet be in the hospital?
The Specialist referral practice is a long way away. Will I have to go back many times?
Who looks after my pet overnight?
How much is the treatment going to cost?
Treatment costs vary widely between different conditions and therefore providing an accurate estimate prior to seeing a patient can be difficult. For up-to-date consultation fees, please contact reception. During your consultation, the referral clinician will be able to give you an accurate estimate of treatment costs. The ultimate decision remains yours and alternative options will be discussed with you during the consultation. Visit our dedicated page for more information on the ‘Payments and Insurance‘ page.
When do I pay for treatment?
What insurance documents do I need to bring with me?
If I have paid the invoice, how do I claim it from my insurance company?
Claim forms can be left with us for completion and sent off to the insurance company. Most forms are completed and submitted within 7 days of receiving them.